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What We Build Around Your Practice

Book Your Free 15-Minute Call

The call is free. We price the work once we understand it.

A receptionist welcoming a patient at a calm dental practice
01

Find The Actual Gap

We review recent examples and how the work moves through your team. We agree which problem to fix first and what to measure.

02

Agree The Setup

The written plan names the channels, tools, wording, access, staff owner and handoff. It includes the setup fee, ongoing help, usage costs and timeline.

03

Test The Whole Path

We check the normal journey and the exceptions: a question it cannot answer, a requested callback, a reply that should stop follow-up and a tool that is unavailable.

04

Launch With Your Team

Your team signs off on the agreed checks. We confirm who watches the work, who handles requests and how to pause the setup.

05

Run It Weekly, Review It Monthly

We keep it running, fix what breaks and make the changes you ask for. Every week we test one improvement. Every Monday you get your numbers (inquiries, bookings and how fast each one got a reply) and what we tested. Each month we review the figures with you and choose the next improvement.

What Else Can We Take
Off Your Plate?

Once the first fix is running, we can add more: one place for customer records, an assistant that finds answers in your files, or a custom tool that removes repeat work. The monthly session with Dwad is where we pick what is worth doing next.

Additional work is quoted separately.

Five Questions Owners Ask

What will my team still need to do?
Help us understand the work, test the setup and handle the requests passed to them. The plan names who does what.
Does this work with the tools we use?
We check first. If your tools cannot do the job, we plan and price a custom build before anything starts.
How will we know it is helping?
Before launch, we agree how to track inquiries and bookings, so you can judge what changes.
What costs are outside the monthly price?
Usage and any larger build. Both are listed separately in your written scope.
What happens if we stop working together?
Your agreement sets the notice and handover. We can train your team to run it, and we delete the customer data we hold, as your agreement sets out.

See The Price
Before You Decide.

We check your process and current tools first. Then you get a written scope with a setup price and a monthly support price.

Usage costs and any larger build are listed separately, so you know what is included and what your team still handles.

Your Plan Covers

  • The first problem we will fix
  • The channels and tools included
  • Your team’s role and our responsibilities
  • The setup, testing and ongoing support
  • The price, usage budget and exit terms
See What Working Together Includes

Start With The Part
You Want Off Your Plate.

Bring one problem. We’ll discuss what is worth checking first.

Book Your Free 15-Minute Call
Book Your Free 15-Minute Call