Reply To The Inquiry
Answer approved questions about the practice, collect basic contact details and explain how to book.
More Booked Visits. Less Phone Tag.
Give new patients a clear next step. We set up and run the replies, booking follow-up and reminders, so your front desk can keep up.
Book Your Free 15-Minute CallFor independent dental practice owners and managers.
Free. 15 minutes with Dwad. Bring one missed opportunity.
Your Front Desk Is Already Doing Three Things.
01
The phone rings while reception is helping a patient.
02
A website inquiry arrives after the practice closes.
03
An appointment needs confirming, but the next patient has arrived.
We agree who handles each next step and what happens when the team is busy.
Help Patients Take The Next Step.
We set it up and keep it running. Your team takes the conversations that need a person.
Keep The Booking Clear
Use your agreed booking process for confirmations, reminders and change requests. Your team handles exceptions.
Make Follow-Up Easier
Help staff follow up unfinished bookings and send appropriate return reminders, with your approval.
A Booking Question, Handled Clearly.
When the customer needs a person, your team gets the details and the next step.
Try The Interactive DemoExample ConversationNot A Real Customer
Are you taking new patients? I need to book a visit.
I’m the practice’s automated assistant. I can help with booking questions. Would you like the booking link, or would you prefer reception to call you?
Next Action For Your Team
Callback requested. Reception to arrange the right appointment.
Works Around Your Team.
With Your Rules.
Your practice keeps control of appointment types, patient records and care. The assistant handles agreed admin questions and passes clinical or urgent concerns to your team.
We check what your existing tools can do before suggesting another one. If a custom connection or a larger build is needed, you get the scope and price first.
We run it for you, test one improvement every week and send your numbers every Monday. Want your team to run it instead? We’ll train them and hand it over.
You Decide
- What the assistant can answer
- What information it can see
- Which actions need a person
- When messages stop
- Who takes over if something breaks
See What We’ve Built.
Asian Tigers Lane Moving And Storage
One connected sales system, from the first inquiry to the quote, the survey booking and the follow-up.
- Voice, Chat And Social: Customers reach the same team from the website, phone, Facebook, Instagram or WhatsApp.
- Sales CRM And Quotes: Keep customer details and quotes together, so staff can pick up where the last conversation left off.
- Calendar And Surveys: Customers book their survey and send the details the team needs.
- Lead Capture And Follow-Up: New inquiries go straight into the sales process, so the team sees who needs a reply.
The team spends less time searching, retyping and chasing.
Elle’s Coaching
Visitors ask questions by voice or chat, book a call and share what they need. Elle sees each inquiry and its next step in one place.
- Live Voice And Chat: Visitors get answers and pick their next step.
- Scheduling And Forms: People book a time and share their details.
- Sales CRM: Keep contacts, inquiries and follow-up together.
- QR Codes And Reviews: A quick way to reach the site and hear from past clients.
Demo Projects
These client projects come from other industries. We’ll discuss how the work would fit your team. See All The Demos.
Who This Is For.
A Good Fit If
- Your practice gets inquiries that reception struggles to follow up.
- You want less phone tag and a clearer booking process.
- Your practice manager can help agree the wording, access and handoffs.
Not A Fit If
- You want an automated assistant to diagnose or recommend treatment.
- You want more bookings but have no appointment capacity and no admin problem to solve.
- You cannot involve the person responsible for patient records and practice systems.
Built With Someone Who Has Run The Business.
Dwad Lane leads the work. His background includes international sales, seven years as Vice President of Relocation Services at Asian Tigers Mobility, and running Lane Storage Solutions.
Book Your Free 15-Minute CallSee The Price
Before You Decide.
We check your process and current tools first. Then you get a written scope with a setup price and a monthly support price.
Usage costs and any larger build are listed separately, so you know what is included and what your team still handles.
Your Plan Covers
- The first problem we will fix
- The channels and tools included
- Your team’s role and our responsibilities
- The setup, testing and ongoing support
- The price, usage budget and exit terms
Not Sure Where
The Gap Is?
Answer three quick questions about how you handle inquiries. You get one thing to check first.
No email needed. Your answers stay in your browser.
Find Your First Follow-Up GapBefore You Book.
Will It Replace Our Reception Team?
It takes agreed repeat tasks off their plate. Reception still handles personal, unusual and sensitive conversations. We decide the handoff together.
Can It Connect To Our Practice Software?
We check the exact software, permissions and available connections before agreeing the scope. If a direct connection is not suitable, we explain the alternative and what your staff would still do.
What About Patient Information?
We agree what information the setup needs, who may access it and where it belongs before connecting anything. The first call needs no patient records. Clinical decisions stay with your practice.
What Happens On The Free Call?
We spend 15 minutes on the problem you want to fix, how your team handles it today and what we would need to check. You can ask about the work, the price and the next step. There is nothing to prepare.
Can You Help With More Than Follow-Up?
Yes. We can bring your business records into one place, set up an AI assistant for daily tasks, and Dwad meets with you monthly to choose what’s worth adding next. A larger custom build is possible when it serves a clear need, scoped and priced separately.
Keep The Good Inquiries Moving.
Bring the part that keeps getting missed. We’ll look at it with you and suggest a sensible first step.
Book Your Free 15-Minute CallFree. 15 minutes with Dwad.