More Booked Moves. Less Chasing.

Turn more calls, messages and quote requests into booked moves. We set up and run the follow-up around your office, so your team spends more time winning the work.

Book Your Free 15-Minute Call

For moving companies in Australia and New Zealand.
Free. 15 minutes with Dwad. Bring one missed opportunity.

Find Your First Follow-Up Gap

A moving truck outside a home, ready for the working day

You’re On A Job. The Phone Isn’t.

01

A family asks for a quote after your office closes.

02

Your estimator sends the price. The conversation goes quiet.

03

Move details sit in three inboxes while the date gets closer.

We agree who handles each next step and what happens when the team is busy.

Every Inquiry Gets A Next Step.

We set it up and keep it running. Your team takes the conversations that need a person.

1

Answer The Inquiry

Collect the move date, locations and key details from the channels we connect. Give the customer a clear next step.

2

Help Them Get A Quote

Arrange the agreed survey or estimator handoff. Follow up open quotes using your wording and timing.

3

Keep The Office In The Loop

Bring the conversation and next action together. Your team confirms the price, crew and final booking.

A Late Inquiry. A Clear Next Step.

When the customer needs a person, your team gets the details and the next step.

Try The Interactive Demo
Example ConversationNot A Real Customer
We’re moving next month. Can I get a quote?
I’m the automated assistant. I can collect the move details for our team. What date are you planning, and where are you moving from and to?
Next Action For Your Team

Move date and locations collected. Office to confirm survey and quote.

Works Around Your Team.
With Your Rules.

Your team sets the price, checks access and confirms the truck. We agree when follow-up stops, including a reply, a booking or an opt-out.

We check what your existing tools can do before suggesting another one. If a custom connection or a larger build is needed, you get the scope and price first.

We run it for you, test one improvement every week and send your numbers every Monday. Want your team to run it instead? We’ll train them and hand it over.

You Decide

  • What the assistant can answer
  • What information it can see
  • Which actions need a person
  • When messages stop
  • Who takes over if something breaks

See What We’ve Built.

The Lane Moving website with its Lisa assistant

Asian Tigers Lane Moving And Storage

One connected sales system, from the first inquiry to the quote, the survey booking and the follow-up.

  • Voice, Chat And Social: Customers reach the same team from the website, phone, Facebook, Instagram or WhatsApp.
  • Sales CRM And Quotes: Keep customer details and quotes together, so staff can pick up where the last conversation left off.
  • Calendar And Surveys: Customers book their survey and send the details the team needs.
  • Lead Capture And Follow-Up: New inquiries go straight into the sales process, so the team sees who needs a reply.

The team spends less time searching, retyping and chasing.

Elle’s Coaching website, part of her connected inquiry and booking system

Elle’s Coaching

Visitors ask questions by voice or chat, book a call and share what they need. Elle sees each inquiry and its next step in one place.

  • Live Voice And Chat: Visitors get answers and pick their next step.
  • Scheduling And Forms: People book a time and share their details.
  • Sales CRM: Keep contacts, inquiries and follow-up together.
  • QR Codes And Reviews: A quick way to reach the site and hear from past clients.

Demo Projects

Elle’s Coaching shows a different business use. We’ll discuss how the work would fit your team. See All The Demos.

Who This Is For.

A Good Fit If

  • You already get moving inquiries and want to win more of them.
  • You or someone in the office can handle estimates and customer questions.
  • You can share recent inquiry and quote records so we can check what changes.

Not A Fit If

  • You need a business idea or your first source of inquiries.
  • You want AI to price moves or promise crew availability without your rules.
  • You cannot give anyone time to check the setup before it goes live.
Dwad Lane, founder of Gaps2Gains

Built With Someone Who Has Run The Business.

Dwad Lane leads the work. His background includes international sales, seven years as Vice President of Relocation Services at Asian Tigers Mobility, and running Lane Storage Solutions.

Meet Dwad

Book Your Free 15-Minute Call

A Clear Price.
A Defined Piece Of Work.

For one moving business location and one sales team. We agree the channels, handoffs and acceptance checks before starting.

Show Prices For

The Managed Service

A$2,000/month

A$3,500 setup

  • An agreed inquiry and follow-up setup
  • Testing before the monthly fee starts
  • A monthly review of the work and results
  • One routine wording or routing change each month

Year one: A$27,500 before usage.

Usage is extra, at cost, within the budget we agree. Half the setup fee is due at signing and half after the agreed checks pass. Monthly fees start after accepted go-live. Currency and invoice details are confirmed in your agreement.

Book Your Free 15-Minute Call

We’ll check whether the work and cost make sense for your business.

How Many Extra Moves
Would Cover The Cost?

Use the profit left from a completed move after the cost of doing it. Then include the usage budget you would allow.

This checks monthly break-even. It does not predict extra bookings or include recovering the setup fee.

A moving crew preparing a customer's belongings

Use Your Own Numbers

Enter both amounts to see your monthly break-even number.

Not Sure Where
The Gap Is?

Answer three quick questions about how you handle inquiries. You get one thing to check first.

No email needed. Your answers stay in your browser.

Find Your First Follow-Up Gap

Before You Book.

Will This Work With Our Moving Software?

We check your current tools first. If a direct connection is unavailable, we agree a workable handoff before quoting the build. We do not assume your office needs a new system.

Can Customers Film Their Own Survey?

A guided video survey can be part of the agreed build. We first check the process and tools. Your estimator reviews the details before quoting.

Who Handles The Customer?

An AI assistant identifies itself, answers agreed questions and gathers details. Your staff handle pricing, unusual requests and the final move booking. A solo owner can take that handoff directly.

What Happens On The Free Call?

We spend 15 minutes on the problem you want to fix, how your team handles it today and what we would need to check. You can ask about the work, the price and the next step. There is nothing to prepare.

Can You Help With More Than Follow-Up?

Yes. We can bring your business records into one place, set up an AI assistant for daily tasks, and Dwad meets with you monthly to choose what’s worth adding next. A larger custom build is possible when it serves a clear need, scoped and priced separately.

Keep The Good Inquiries Moving.

Bring the part that keeps getting missed. We’ll look at it with you and suggest a sensible first step.

Book Your Free 15-Minute Call

Free. 15 minutes with Dwad.

Book Your Free 15-Minute Call